Returns & Exchanges

At Concrete, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. Our streamlined process ensures your transition from street-style to the perfect fit is as seamless as possible.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the original items in their secure packaging, ensuring all original tags are attached and the garment is in its original condition.

3

Affix the Label

Download and print the prepaid shipping label provided by the portal and secure it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing