Frequently Asked Questions

Everything you need to know about shopping with Concrete.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific fit notes in the description.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Where are your garments manufactured?

Concrete is committed to ethical production. Our garments are manufactured in certified facilities that prioritize fair wages, safe working conditions, and sustainable textile sourcing.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our support team, but we cannot guarantee changes once the order has hit the warehouse floor.